Get in Touch with 24Watch
Whether you're seeking expert luxury watch repair in Toronto, looking to acquire a certified pre-owned timepiece, or exploring custom modifications, we're here to help. Reach out for a free consultation and discover why collectors and watch enthusiasts trust 24Watch for their most valued timepieces.
Call Us
Speak directly with our team for immediate assistance or to schedule a consultation.
Call (969) 435-8410Email Us
Send us details about your watch service or inquiry, and we'll respond within 24 hours.
Send EmailLocation
Toronto, ON
Serving Toronto and the Greater Toronto Area
Response Time
We typically respond to all inquiries within 24 hours. For urgent repairs or same-day diagnostics, call us directly at (969) 435-8410.
Visit Us
Toronto, ON
Visit our Toronto location or arrange a service appointment throughout the Greater Toronto Area. We offer same-day diagnostics for most repairs and can accommodate emergency services for time-sensitive watch issues—just call ahead to confirm availability.
Send Us a Message
Tell us about your timepiece and what you're looking for. We'll review your inquiry and get back to you to discuss how we can help.
Frequently Asked Questions
Everything you need to know about luxury watch repair, sales, and modifications in Toronto. If you don't find your answer here, call us at (969) 435-8410 or email us for a free consultation.
How do you authenticate pre-owned watches?
We conduct a comprehensive multi-point authentication process for every certified pre-owned luxury watch. This includes serial number verification, movement inspection, case and dial analysis, and comparison against manufacturer specifications. We document each watch's condition and authenticity findings in a detailed report. For high-value pieces, we may send samples for independent verification. Every authenticated watch comes with our authenticity guarantee.
What is the typical turnaround time for repairs?
Turnaround depends on the scope of work. Simple services like battery replacement or resizing typically take 1–3 business days. Full service packages usually take 2–4 weeks, depending on parts availability. We offer same-day diagnostics so you know exactly what's needed and how long it will take. We communicate progress transparently throughout the repair process.
Do you offer same-day service?
Yes. We provide same-day diagnostics and emergency service for urgent repairs. Simple fixes like battery replacement, strap adjustment, or initial evaluation can often be completed same-day. For more complex repairs, we'll provide a detailed timeline during your free consultation. Contact us at (969) 435-8410 to discuss your specific needs.
What brands do you specialize in?
We specialize in luxury watch repair and sales across all major brands, including Rolex, Omega, Patek Philippe, Breitling, Cartier, IWC, Tudor, and others. Whether you own a sports watch, dress watch, or vintage timepiece, our expertise spans mechanical movements, automatic watches, and specialized complications. We source genuine parts and follow brand-specific service standards.
What is your service guarantee?
We stand behind all our work. Every repair includes a service guarantee covering the work performed. Certified pre-owned watches come with an authenticity guarantee. We're licensed and insured, and we provide detailed documentation of all services performed. If you're not satisfied, we work with you to make it right.
How is pricing determined?
Luxury watch service pricing depends on brand, movement complexity, parts required, and labor scope. We offer a free consultation and detailed written estimate before any work begins. Our pricing is transparent—no surprises. For certified pre-owned watches, pricing reflects condition, authenticity, brand, and market value. Call us to discuss your specific watch and get an estimate.
Can you modify or customize my watch?
Absolutely. We offer custom modifications including band adjustments and resizing, case polishing and refinishing, dial customization, bezel work, and personalization. Whether you want a simple strap change or a complete customization, we work with you to understand your vision. Some modifications require specialized consultation—call us to discuss your project.
Do you offer pickup and delivery?
We serve Toronto and the GTA. For details about pickup, delivery, and drop-off options, call us at (969) 435-8410 to discuss your location and service needs. We handle high-value timepieces with care and can arrange convenient logistics for your watch.
Ready to get started?
Schedule your free consultation with our luxury watch experts. We'll evaluate your timepiece, discuss your needs, and provide transparent guidance on repair, restoration, or modification options.